Decos Join Customer Contact
works entirely omnichannel and collects all incoming questions in their software. It doesn't matter if they are made by phone, mail, chat, or social media. JOIN Customer contact works fully omnichannel and collects all questions that come in their software. It does not matter whether these are made by telephone, e-mail, chat or social media.
The animation contains striking illustrations that fit with Decos' corporate identity. In the different scenes, we explain exactly what omnichannel is.